Duty of care Essay

1.1+1.2Sometimes individuals whitethorn want to do something which could be a risk to their health and safety. Being a stave part means having a debt instrument of c be to that someone, it includes doing everything possible to keep them safe, only when also having a duty to respect the individuals rights and plectrum, in that locationfore there is a dilemma. It could be that the individual nolonger wishes to use their paseo frame, only if their sustenance plan states that they need it to move from billet to place and as a member of staff, their responsibility is to ensure and encourage the use of the walking frame for the individual. In this scenario a risk opinion could be carried emerge to ensure that it is managed as safely as possible. The risks would need to be explained that argon convoluted to the individual and make sure they understand. The staff could come to a compromise, to use a stick for a while instead, to face how they managed, and so monitor the situ ation. All this should be documented including any risk assessment carried out.If the individual still insists on walking unaided they should sign to vocalize they are aware of the risks involved. Another scenario could be that an individual refuses to take their medication. propel them of why they take the medication and its benefits and again advise them of the risks involved in not fetching their medication. If they still refuse, ensure this is noted on their medication record and reported so others are aware if a problem occurs. If the individual insists on doing something which is unsafe or risky that is their choice it must be respected as its their right, but there is a duty of care to uphold and everything must be make to keep them safe for their individuals rights. Conflicts could arise between staff to staff. One staff member whitethorn think that there is an issue.An role model of this is that a member of staff may think a nestling is a slow developer, and may need additional fend for to jockstrap them, such as with their communication skills. Another staff member may think that there is no issue the chela is just growth at their own pace and that it is normal. Everybody has individual rights, they have rights against the duty of care therefrom children and parents have the right to privacy, but it is the staffs duty of care to safeguard, therefore any strikes that may arise about abuse would override their privacy, as the duty of care is much stronger.This has the dilemma of making parent touch sensationthat the staff has taken the duty of care too far, as the duty of care has been overridden their right to privacy, their right still exists to only knows that need to no. It is important that issues are raised in such way that shows concern for a child, and not criticising a parent/carer. If a discussion involve to take place, it demand to be where the staff and parent are al unrivaled(predicate) to remain confidentiality with a clear focus on the childs best interests.2.3There are many organisations that are in place to get additional support and advice about conflicts and dilemmas. Learning support is one of these, having learning support in the orbit for children with learning difficulties smoke be a great help, barely if the child does not want to explore the help, the staff can only advise them, not force them, however having them in the setting the child would then know they can want help from them when needed. Speech and behavioural therapists are another additional support for those with speech impairments and behavioural problems, these can come in the help children fade and feel a part of the setting, and not feel different from others or so them. The setting can seek advice from child protection, as if there is a worry about a child, the manager can contact them for advice on what to do and if the concern is a serious matter that needs to be taken care of immediately or not.3.1+3.2If a parent/ shielder has an issue to raise that involves their child or any aspect inside the nursery, they should report this to the manager of their childs room as soon as the issue occurs. All effort is put it to solve issues that are raised in the setting, distempers can be compose or verbal, written complaints are usually replied within three months. There is a framework which the issues will be dealt within. A matter relating to a child may be discussed between the parent and childs key person or their room manager. If a complaint is remained unsolved, the matter will be raised by the childcare services manager with the appropriate federal agency and the parent will be kept informed on the get along with at each stage of the procedure.If a parent arrives in the setting with a complaint the practitioner should establish if this is something they can deal with personally. If it is, theycan deal with it there and then or make an appointment to see the parent if they are currently other wise occupied. If it is a matter that needs to be dealt with by a more senior member of staff then the parent can be referred in that direction.When a complaint arises, the setting should sense a way to prevent this from occurring again and find solutions to overcome the situation. When dealing with complaints the staff member should always remain mannerly and see the parents point of view. They should take responsibility for what has occurred by understanding and taking control of the situation. Notes could be taken down for reminders what complaints have been received to begin with and these documentations be kept in a secure place, the complaints that are do from a parent should be kept confidential regarding if it is to do with their child or the setting itself.